Caterbytes | Case Study
Caterbytes is a startup software company that specializes in providing catering companies with an intuitive end-to-end business management platform, enabling caterers to manage everything from client orders to kitchen workflows and conveniently within one system.
Improved Workflow
Enhanced Metrics
Increased Performance
“We were extremely pleased with the modernization efforts. Our system no longer suffers from constant outages and long training and onboarding. Instead, our platform now offers solid reliability, an intuitive interface that cuts training time down. What’s more, our online ordering has soared—Provato understood our problems and needs and delivered a solution that exceeded our expectations!”
-Caterbytes Founder
The Challenge
Caterbytes Needed to Move Forward and Evolve from Their Legacy Application
Caterbytes needed to evolve from their legacy application in the face of outages, slow order processing and fulfilment, and their online ordering adoption needed a boost. But it wasn’t going to be a simple task, Caterbytes needed the expertise of a custom software development team to modernize their application, upgrade its entire codebase, expand its functionality, and move it to scalable cloud architecture.
The Solution
The Provato Group Enhanced System Performance and Transformed the User Experience
The Provato Group succeeded at modernizing Caterbytes’s business management platform, eliminating the system’s outages and enabling it to handle peak loads without trouble. An intuitive interface with comprehensive dashboards provided greater operational visibility and decision-making capabilities. The system’s streamlined workflows increased the efficiency for order process and fulfillment, leading to a 30-50% boost in online ordering adoption.
“We were thrilled to see how rewarding this modernization project turned out—we saw immediate improvements to our client’s daily operations with the customized workflows, and the results of those enhanced operations. Seeing the surge in online ordering as users embraced the system’s new, intuitive interface reminds me of why I love doing what I do, and I can’t wait to see how this project continues to benefit Caterbytes down the road.”
-Team Lead for Product Development
The Results
Enhanced Performance and System Reliability: Caterbytes’s new, upgraded system is now able to handle even the busiest traffic, ensuring that outages are no longer a concern.
Modernized and Intuitive UI: Redesigning the UI resulted in faster user onboarding and training, making it easier for users to adopt the platform.
Redesigned Workflow: The workflow has been improved to provide upgraded efficiency across any business using the platform, from order processing and fulfillment to back-office management.
Greater User Adoption: Over the course of two years, Caterbytes has seen an increase in online ordering and platform use from 30% to 50%.
Improved Analysis Metrics: Comprehensive dashboards include enhanced reporting and auditing, enhancing the daily activity efficiency for both managers and regular users.
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